Privacy policy

Effective date: September 24, 2025 · Owner/Operator: it studio (itstudioai.com)

Contents

  1. What this policy covers
  2. Information we collect
  3. Sources
  4. How we use information
  5. Sharing & disclosures
  6. Cookies & tracking
  7. Data retention
  8. Security
  9. Children’s privacy
  10. Your privacy rights
  11. Third-party links & services
  12. Changes to this Policy
  13. Contact

1) What this policy covers

This Policy describes how we collect, use, disclose, and safeguard personal information when you visit itstudioai.com (the “Site”), interact with us, or purchase our services.

2) Information we collect

  • Identifiers & contact data (name, email, phone, billing address).
  • Commercial data (orders, invoices, purchase history, licensing selections).
  • Payment data (handled by our processors; we do not store full card numbers).
  • Usage data (site interactions, device/browser, pages visited, IP-based geolocation, referral URL).
  • Communications (emails, forms, messages, call notes).
  • Files you upload (brand assets, references) for production purposes only.

3) Sources

We collect information directly from you, automatically via cookies/analytics, and from service providers (e.g., payment processors).

4) How we use information

  • Provide and improve the Site and Services; create and deliver Deliverables.
  • Communicate with you (quotes, service updates, support).
  • Process payments, detect fraud, and maintain security.
  • Maintain business records; comply with law; enforce our Terms.
  • (With consent where required) send marketing updates—you may opt out anytime.

5) Sharing & disclosures

We share data with: hosting and analytics providers, payment processors, customer support tools, and contractors bound by confidentiality who help us deliver Services. We may disclose information to comply with law, protect rights/safety, or in a merger/acquisition. We do not sell or “share” personal information for cross-context behavioral advertising as defined by California law.

6) Cookies & tracking

We use necessary cookies and may use analytics cookies to understand site traffic. You can control cookies via your browser settings. We do not respond to “Do Not Track” signals due to industry standards variability.

7) Data retention

We keep personal information only as long as needed for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. Typical retention for customer/order records is 7 years, subject to change based on accounting/legal requirements.

8) Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.

9) Children’s privacy

Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided information to us, contact us to request deletion.

10) Your privacy rights

California residents (CCPA/CPRA)

You may have the right to know/access categories and specific pieces of personal information we collect, delete personal information, correct inaccuracies, opt out of “sale” or “sharing,” limit use/disclosure of sensitive information, and be free from discrimination for exercising these rights. We do not sell or share personal information as those terms are defined. To exercise rights, email privacy@itstudioai.com with “California Privacy Request.” We will verify requests as required by law.

EU/EEA/UK residents (GDPR/UK GDPR)

Depending on your location, you may have rights to access, rectify, erase, restrict or object to processing, and to data portability. Our legal bases include performance of a contract, legitimate interests (e.g., site security, service improvement), consent (where required), and compliance with legal obligations. Where we transfer data outside the EEA/UK, we rely on appropriate safeguards provided by our processors (e.g., Standard Contractual Clauses). To exercise rights, contact privacy@itstudioai.com.

11) Third-party links & services

Our Site may link to third-party sites/services. Their privacy practices are governed by their own policies.

12) Changes to this Policy

We may update this Policy from time to time. The “Effective date” shows the latest version. Material changes will be posted on this page.

13) Contact

Privacy Contact: ivanna@itstudioai.com · (205) 773-9988 ·

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